855.NKD.LIME

Naked Lime Marketing is Proud to be an Approved Provider of

Toyota Social Media and Reputation Management

Fully Managed Service Packages


$869
Fees per dealer, per month.

Social Media and Reputation with Response Handling

Includes all features of our Social Media Management and Reputation with Response Handling packages.

Individual Packages

Social Media Management

Reputation — Base

Reputation — Response Handling

Dedicated Marketing Specialist    
Creation and Optimization of Top 10 Social Sites    
Facebook Profile Management and Posting 3x/week    
Twitter Profile Management and Posting 3x/week    
Google+ Profile Management and Posting 3x/week    
Pinterest Profile Management and Posting* 1x/week    
Youtube Profile Management and Posting* 1x/week    
Unique Content Posting    
Social Profile Management    
Fan Engagement and Interaction    
Proactive Social Media Campaigns    
Custom Social Graphics    
Monthly Reporting    
24-7 Monitoring of Consumer Commentary  
24-7 Dealer Reporting Tool  
Review Time Tracking  
Commentary Trend Tracking  
Influence Ranking  
Negative Comment Notification  
Monitor Top Influence Review Sites in Dealer's Market  
Positive Review Development  
Dealer Recommendations to Positively Affect their Reputation  
Proactive Generation Strategies for Legitimate Customer Reviews  
Transaction-based Email Surveys  
Tracking of all Customer Interactions through CRM**  
Client Care Escalation for all Negative Surveys**  
Single Platform for Web, CRM, and Reputation***  
Monitor and Manage DDE Scored Review Sites    
Positive Review Response Service    
Negative Comment Response Service    
Dedicated Digital Reputation Specialist    
Detailed Monthly Reporting    

PRICING—Monthly Per-Dealer Fee

$439 $199 $459
*    Require dealership-provided images or videos.
**   Available to Reynolds and Reynolds Contact Management customers only.
***  Available to customers using Reynolds and Reynolds Contact Management and Aptus Websites by Naked Lime.

Optional Social Advertising Add-On for Social Media Management

Strategically targeted ads on social media improve brand awareness and speak directly to your audience.

Tier 1

Tier 2

Tier 3

$500 $1,000 $2,000
Fees per dealer, per month.

Naked Lime Features and Benefits for Toyota Dealers


Social Media Management

Social Media Management

Overview
Features

While 87% of new owners say they’re likely to buy the same brand next time, only 56% actually do. Our social media management creates loyal dealership customers so you aren’t at the mercy of brand loyalty.

Our specialists completely manage your dealership’s top five social sites, as well as create profiles to secure your name on the top ten. Customized graphics, unique dealership content, and proactive campaigns turn your social media presence into a powerful marketing tool.

Features Include:

  • Dedicated Marketing Specialist
  • Creation and Optimization of Top 10 Social Sites
  • Management and Regular Posting to Top 5 Social Sites
  • Unique Content Posting
  • Proactive Social Media Campaigns
  • Custom Social Graphics
  • Monthly Reporting

Reputation Management

Reputation Management

Overview
Features

Your reputation alone might not sell cars, but it can absolutely UN-sell them. Know what customers are saying and participate in conversations where it counts.

The internet never sleeps, and neither does our reputation management service. Our 24/7 monitoring systems and dealer reporting tool let nothing slip by unnoticed. We offer proactive generation strategies for legitimate positive reviews, and SMS-integrated surveys to help you provide the best customer experience. With our negative comment response service, our specialists step in to take the emotion out of unfortunate situations and turn unhappy customers into raving fans.

Features Include:

  • 24-7 Monitoring of Consumer Commentary
  • 24-7 Dealer Reporting Tool
  • Review Time Tracking
  • Commentary Trend Tracking
  • Influence Ranking
  • Negative Comment Notification
  • Negative Comment Response Service
  • Monitor Top Influence Review Sites in Dealer's Market
  • Positive Review Development
  • Dealer Recommendations to Positively Affect their Reputation
  • Proactive Generation Strategies for Legitimate Customer Reviews
  • DMS-Integrated Customer Surveys
  • Dedicated Digital Reputation Specialist

CRM Compatibility

CRM Compatibility

Overview
Features

View, track and respond to all customer interactions with a service built to work directly with your CRM system.

With one login and full communication between Contact Management from the Reynolds Retail Management System, your Naked Lime website, and Reputation Management services, you get a complete picture of every customer journey.

Features Include:

  • Tracking of all Customer Interactions through CRM*
  • Client Care Escalation for all Negative Surveys*
  • Single Platform for Web, CRM, and Reputation**
*  Available to Reynolds and Reynolds Contact Management customers only
** Available to customers using Reynolds and Reynolds Contact Management and Naked Lime Aptus Websites

Naked Lime partners with dealerships to help increase sales, build brand image and visibility, and develop customer loyalty. All services are fully managed by experts and offer transparent reporting to quickly and easily measure the results of your advertising dollars.