Includes all features of our Social Media Management and Reputation with Response Handling packages.
Social Media Management
Reputation — Base
Reputation — Response Handling
|Dedicated Marketing Specialist||•|
|Creation and Optimization of Top 10 Social Sites||•|
|Facebook Profile Management and Posting||3x/week|
|Twitter Profile Management and Posting||3x/week|
|Google+ Profile Management and Posting||3x/week|
|Pinterest Profile Management and Posting*||1x/week|
|Youtube Profile Management and Posting*||1x/week|
|Unique Content Posting||•|
|Fan Engagement and Interaction||•|
|Proactive Social Media Campaigns||•|
|Custom Social Graphics||•|
|24-7 Monitoring of Consumer Commentary||•||•|
|24-7 Dealer Reporting Tool||•||•|
|Review Time Tracking||•||•|
|Commentary Trend Tracking||•||•|
|Negative Comment Notification||•||•|
|Monitor Top Influence Review Sites in Dealer's Market||•||•|
|Positive Review Development||•||•|
|Dealer Recommendations to Positively Affect their Reputation||•||•|
|Proactive Generation Strategies for Legitimate Customer Reviews||•||•|
|Transaction-based Email Surveys||•||•|
|Tracking of all Customer Interactions through CRM**||•||•|
|Client Care Escalation for all Negative Surveys**||•||•|
|Single Platform for Web, CRM, and Reputation***||•||•|
|Positive Review Response Service||•|
|Negative Comment Response Service||•|
|Dedicated Digital Reputation Specialist||•|
|Detailed Monthly Reporting||•|
PRICING—Monthly Per-Dealer Fee
Strategically targeted ads on social media improve brand awareness and speak directly to your audience.
While 87% of new owners say they’re likely to buy the same brand next time, only 56% actually do. Our social media management creates loyal dealership customers so you aren’t at the mercy of brand loyalty.
Our specialists completely manage your dealership’s top five social sites, as well as create profiles to secure your name on the top ten. Customized graphics, unique dealership content, and proactive campaigns turn your social media presence into a powerful marketing tool.
Your reputation alone might not sell cars, but it can absolutely UN-sell them. Know what customers are saying and participate in conversations where it counts.
The internet never sleeps, and neither does our reputation management service. Our 24/7 monitoring systems and dealer reporting tool let nothing slip by unnoticed. We offer proactive generation strategies for legitimate positive reviews, and SMS-integrated surveys to help you provide the best customer experience. With our negative comment response service, our specialists step in to take the emotion out of unfortunate situations and turn unhappy customers into raving fans.
View, track and respond to all customer interactions with a service built to work directly with your CRM system.
With one login and full communication between Contact Management from the Reynolds Retail Management System, your Naked Lime website, and Reputation Management services, you get a complete picture of every customer journey.